Program Administrator

Job Description

About Cincinnati Scholarship Foundation:
Founded in 1918, CSF supports post-secondary success for Greater Cincinnati students by administering need-based scholarships on behalf of individuals, businesses and organizations. By eliminating financial barriers to pursuing education, CSF champions the next generation of leaders while investing in a thriving socio-economic region. Visit cincinnatischolarshipfoundation.org for more information.

Job Summary:

Responsible for the management of the scholarship life cycle process utilizing the organizational software for all new and renewing scholarship applicants/recipients. Also responsible for managing the CRM system for all donor gifts to the organization. Requires working with scholarship donors, schools and post-secondary educational institutions, and scholarship applicants and recipients.

Job Responsibilities:

• Manages and oversees the scholarship life cycle process.
  • Works with the Foundant Technology Scholarship Life Cycle software program in performing the following tasks:
    • Manages the on-line annual application process which includes communication with applicants.
    • Primary person responsible for ensuring on-line application is current and includes questions that assists in matching applicants to scholarship eligibility criteria.
    • Works with President in the scholarship award process with the Scholarship Selection Committee of the CSF Board of Directors.
    • Point person with Foundant Technologies re: software.
    • Communicates with universities and colleges re: recipients’ awards, payment issues and other needed communication.
    • Makes scholarship award payments to colleges and universities.
    • Sends award notification and student renewal information to scholarship donors that includes recipient thank you notes and previous term grades.
    • Notifies high schools of scholarship awardees.
    • Maintains all communication as needed with applicants, recipients, donors, high schools, colleges and universities.
• Manages and oversees the CSF CRM process:
  • Works with the Foundant Technology Community Suite software program in performing the following tasks:
    • Creates new donor records and maintains existing ones.
    • Records all donor gifts into the CRM system and sending our gift receipt e-mails and letters including but not limited to gifts made to scholarship funds, endowments and annual fund, foundation gifts, pledges and scholarship fund event revenue.
    • Assists with updating gift receipt e-mails and letters and segmenting accordingly.
  • Works with team, volunteers and CSF Board members in event implementation.
• Other duties as assigned by President

Skills and Qualifications

• Must have excellent computer skills and the ability to transfer technology skill set across software programs.
• Exceptional skills with Microsoft 365 including Outlook, Word and Excel.
• Minimum of 3 years of experience working with databases.
• Strong written and oral communication skills.
• Detail oriented, multi-tasking ability, strong organizational and problem-solving skills.
• Position requires high integrity of being honest, ethical and confidential.
• Able to work in a professional manner with CSF stakeholders (students, parents, high schools, universities, donors, board members, community partners).
• Willingness to be flexible with job duties because we are a small team and we often have to pitch in and help each other with tasks that are not necessarily in our job description.
• Able to periodically work at CSF related events, such as Open House, Past Recipient Events, events where CSF is a sponsor – may require a few evenings and weekends annually.

Physical Requirements / Work Environments:
This position requires flexibility and organizational skills, written and oral communication skills; the ability to adapt to various situations, critical and creative decision-making abilities. Must be able to sit, stand and lift and walk up stairs. Occasional lifting of boxes.

Compensation:
To be determined by the President, based upon experience

Please send your resume to info@cincinnatischolarshipfoundation.org