Program Administrator

Job title: Program Administrator
Organization: Cincinnati Scholarship Foundation
Location: Cincinnati, Ohio
Industry: Scholarship/Education Nonprofit

Job Description

About Cincinnati Scholarship Foundation:
Founded in 1918, CSF supports post-secondary success for Greater Cincinnati students by administering need-based scholarships on behalf of individuals, businesses and organizations. By eliminating financial barriers to pursuing education, CSF champions the next generation of leaders while investing in a thriving socio-economic region. Visit for more information.

Job Summary:

Responsible for the management of the scholarship life cycle process utilizing the organizational software for all new and renewing scholarship applicants/recipients. Also responsible for managing the CRM system for all donor gifts to the organization. Requires working with scholarship donors, schools and post-secondary educational institutions, and scholarship applicants and recipients.

Job Responsibilities:

  • Manages and oversees the scholarship life cycle process.
    • Works with the Foundant Technology Scholarship Life Cycle software program in performing the following tasks:
      • Manages the on-line annual application process which includes communication with applicants.
      • Primary person responsible for ensuring on-line application is current and includes questions that assists in matching applicants to scholarship eligibility criteria.
      • Works with President in the scholarship award process with the Scholarship Selection Committee of the CSF Board of Directors.
      • Point person with Foundant Technologies re: software.
      • Communicates with universities and colleges re: recipients’ awards, payment issues and other needed communication.
      • Makes scholarship award payments to colleges and universities.
      • Sends award notification and student renewal information to scholarship donors that includes recipient thank you notes and previous term grades.
      • Notifies high schools of scholarship awardees.
      • Maintains all communication as needed with applicants, recipients, donors, high schools, colleges and universities.
  • Manages and oversees the CSF CRM process:
    • Works with the Foundant Technology Community Suite software program in performing the following tasks:
      • Creates new donor records and maintains existing ones.
      • Records all donor gifts into the CRM system and sending our gift receipt e-mails and letters including but not limited to gifts made to scholarship funds, endowments and annual fund, foundation gifts, pledges and scholarship fund event revenue.
      • Assists with updating gift receipt e-mails and letters and segmenting accordingly.
    • Works with team, volunteers and CSF Board members in event implementation.
  • Other duties as assigned by President

Skills and Qualifications

  • Must have excellent computer skills and the ability to transfer technology skill set across software programs.
  • Exceptional skills with Microsoft 365 including Outlook, Word and Excel.
  • Minimum of 3 years of experience working with databases.
  • Strong written and oral communication skills.
  • Detail oriented, multi-tasking ability, strong organizational and problem-solving skills.
  • Position requires high integrity of being honest, ethical and confidential.
  • Able to work in a professional manner with CSF stakeholders (students, parents, high schools, universities, donors, board members, community partners).
  • Willingness to be flexible with job duties because we are a small team and we often have to pitch in and help each other with tasks that are not necessarily in our job description.
  • Able to periodically work at CSF related events, such as Open House, Past Recipient Events, events where CSF is a sponsor – may require a few evenings and weekends annually.

Physical Requirements / Work Environments:
This position requires flexibility and organizational skills, written and oral communication skills; the ability to adapt to various situations, critical and creative decision-making abilities. Must be able to sit, stand and lift and walk up stairs. Occasional lifting of boxes.

To be determined by the President, based upon experience

Please send your resume to