Digital Content Manager

Job title: Digital Content Manager
Organization: National Underground Railroad Freedom Center
Location: Downtown Cincinnati, Ohio
Industry: Digital Media

Job Description

Department: Museum Experiences
Reports To: Director of Museum Experiences

Deadline to Apply:
Open Until Filled

Work Location:
National Underground Railroad Freedom Center
50 E Freedom Way
Cincinnati, Ohio 45202

Work Hours:
Full Time
Flexible day, weekend, and evening availability necessary. Must work some holidays.

Salary Range:
$38,000 – $41,000
FLSA Status: FT Salary

Requirements ( Education, Experience, Licensure, Certification):

  • Bachelor’s degree in Marketing, Journalism, Communications, English or related field required.

Job Duties (Summary):
The Digital Content Manager is responsible for maintaining anti-trafficking portfolio through the ESN website and support all digital learning objectives that advances and fulfills the mission of the National Underground Railroad Freedom Center.

The statements below reflect the general details considered necessary to describe the major responsibilities of the identified position and are not to be construed as a detailed description of all the work requirements that may be inherent in the job. An asterisk (*) indicates that this is an essential function of the job as outlined in the American with Disabilities Act.

Essential Duties:

End Slavery Now Website

  • Manage and maintain daily operations of End Slavery Now properties, including but not limited to the website and social media channels. This includes presence on Facebook, Pinterest, Instagram, and Twitter.
  • Create content such as blog posts, weekly actions, and email blasts for End Slavery Now.
  • Maintain a database of more than 1,000 anti-trafficking organizations featured on the website.
  • Engage and track virtual visitors on End Slavery Now platforms by creating curated content including live streams, donation drives, and more.
  • Stay current on research and up to date content in the anti-trafficking movement.
  • May be required to perform other duties as requested or assigned.

Digital Content Development

  • Work with the Museum Experiences and Education Department to create engaging content for National Underground Railroad Freedom Center digital audiences, including blog posts, online exhibitions, learning activities and more.
  • Work to assist the Museum Experiences department to create engaging content for our virtual visitors on social media platforms for the National Underground Railroad Freedom Center. This includes Facebook, Instagram, Twitter and LinkedIn.
  • May be required to perform other duties as requested or assigned.

Knowledge, Skills and Abilities:

  • Knowledge of digital platforms including SproutSocial, MailChimp and GoogleAnalytics.
  • Knowledge of content management systems, like Drupal or WordPress.
  • Knowledge of Microsoft Office, Basic HTML and CSS.
  • Strong project management skills required.
  • Strong organizational and communication skills and attention to detail.
  • Ability to manage multiple tasks and remain flexible in a fast paced environment.

Working Conditions:

  • Standard office environment associated with position.
  • Must be able to lift 35 lbs.
  • Must be able to stand and walk for extended periods of time.

Please apply at

Cincinnati Museum Center and the National Underground Railroad Freedom Center are proud to be Equal Opportunity Employers. We do not discriminate against any applicant or employee based upon race, religion, color, national origin, sex, gender (including pregnancy, childbirth, breast feeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, genetic information, military status, veteran status, or any other status or characteristic protected by law